Self-driven and Aspiring Engineer with a keen focus on Artificial Intelligence. Demonstrated dedication and enthusiasm toward applying data-driven decision-making techniques to solve real-world industry challenges. Equipped with the knowledge and skills to add substantial value through the development and implementation of innovative solutions and committed to contributing to the advancement of the field and making a meaningful impact on the industry.
Assigned in the role of developing 2 specific standalone chatbots for the National Health Authority.
Dialog Management, Implemented dialogue management policies to ensure contextually relevant responses.
Designed and maintained conversation trees for seamless user interactions.
Project Management, Managed project timelines, milestones, and resources to ensure on-time delivery.
Collaborated with project managers to prioritize tasks and align with organizational goals.
Continuous Learning, Stayed up-to-date with the latest developments in Natural Language Processing (NLP) and chatbot technology.
Professionally managed the project's Service Level Agreements (SLAs) to ensure uninterrupted business operations and mitigate any potential impact on business flow.
Performed Data Analysis and utilized Power BI to develop insightful dashboards for weekly incident reports and SLA reports, offering valuable process insights.
Conducted essential data cleaning tasks in Excel and expanded proficiency in data cleaning within the Power BI environment.
Took an active role in creating Splunk dashboards, specifically focusing on developing a service alert dashboard to enhance monitoring capabilities.
karthiksurya611@gmail.com
+91 9080839735
Chennai, India